Frequently Asked Questions

How can I register for the seminar?
There are four (4) ways to register for Spa Industry Seminar 2008:
  1. Register online through The Turning Point web site. Click on the Seminar Registration link, fill in the form (including your credit card details) and submit. You will receive an email confirmation within a few days.
  2. Print and fax back the registration form found online. Complete the form including payment details and fax to The Turning Point at: (65) 6836 3247
  3. You can fill in and mail the registration form found at the back of the printed brochure. Please submit all the necessary details (including credit card details) and mail to:

    The Turning Point
    Tanglin Post Office
    P.O. Box 8180
    Singapore 912499
  4. You may request a PDF of the registration form to be emailed to you.
    Send us an email at: contact@turningpoint.com.sg requesting a registration form. Fill in the details and fax it back to The Turning Point at: (65) 6836 3247.
If you would like to receive a printed brochure with the complete seminar program, click on the ‘Conact Us’ link and fill in your contact details and mailing address and a brochure will be mailed to you with a few days. Back to top
Will I need a Visa to enter Thailand?
Visa applications are not required if you are staying less than 30 days and are a national of one of 41 designated countries. Please check your Visa status with a travel agent.

All visitors to Thailand must carry a passport valid for at least 6 months beyond the intended date of entry into Thailand, and a return ticket.

For a list of Thai Consulates worldwide please visit: http://www.thaivisa.com/437.0.html Back to top
What are the registration fees?
Seminar: 4-5 April

Two sets of seminar registration fees are offered: one for individuals and the other for companies sending three or more persons.

Individual registration fees:
  • Early-Bird (before March 1st) - US$975
  • Regular (after March 1st) - US$1,200
Corporate registration fees (minimum 3 persons):
  • Early-Bird (before March 1st) - US$800 nett per person
  • Regular (after March 1st) - US$1,000 nett per person
Workshops & Interactive Focus Groups: 6 April
The Sunday sessions are optional and are subject to the following attendance fees:

Workshops (3 hours each) - US$100 per session
Interactive Focus Groups (1.5 hrs each) - US$50 per session

* Please note that the above fees do not include airfare or hotel accommodation.

Registration form (PDF) Back to top
What is included in the seminar package?
In addition to the seminar itself, the registration fee includes:
  • Refreshments, lunch and snacks on Friday & Saturday (Day 1 & Day 2)
  • Cocktails & dinner/entertainment on Friday (Day 1)
  • Cocktail reception on Saturday (Day 2)
  • Light refreshments on Sunday (Day 3)
* Please note that the seminar fee does not include airfare or hotel accommodation. Back to top
What if I need to cancel my seminar registration?
There are no refunds for cancellations or no-shows; however we welcome a substitute delegate to take your place. Back to top
What is the deadline for receiving the Early-Bird registration discount?
The deadline for receiving the early bird registration discount is March 1, 2008. Registrations received after this date will be subject to the Regular registration fee as indicated. Back to top
How can I make reservations at the Shangri-la Hotel?
Delegates are responsible for arranging their own accommodation.
Reservations can be made by contacting the hotel at:

Tel: (66-53) 283 888
Fax: (66-53) 253 800
Email: reservations.slcm@shangri-la.com

A special hotel room rate of US$125 per single room / per night and US$135 per double room /per night, is being offered to all Spa Industry Seminar 2008 delegates. A daily international buffet breakfast in the Kad Kafe is included.

Should you wish to stay at the Shangri-La Hotel, please email the reservation desk at reservations.slcm@shangri-la.com. Alternatively, you may download and print out the Hotel Reservation form and fax your reservation request to the hotel at: (66-53) 253 800.

Please be sure to mention that you will be attending Spa Industry Seminar 2008 in order to benefit from this special discounted room rate.

Delegate rooms for The Turning Point seminar will be blocked and secured until March 19, 2008, after which time they will be subject to availability.

Please visit the Shangri-La website for more information about the Shangri-La Hotel, visas and other helpful information.

Website: www.shangri-la.com Back to top
What are the dates and location of the Spa Industry Seminar 2008?
Spa Industry Seminar 2008 is being held from 4 - 6 April (Friday - Sunday), in Chiang Mai, Thailand at the luxurious 5-star Shangri-La Hotel.

Shangri-La Hotel
89/8 Chang Klan Road, Muang
Chiang Mai 50100
Thailand

Website: www.shangri-la.com Back to top
How do I get to Chiang Mai?
Chiang Mai is a major gateway to Northern Thailand and is becoming an increasingly popular tourist destination. Its international airport welcomes over 2 million visitors a year and receives 130 flights a week from Bangkok as well as Singapore, China, Taiwan, Myanmar and Laos.

International flights arrive in Bangkok at the new Suvarnabhumi Airport, and from there it is necessary to take a connecting flight to Chiang Mai. For those delegates flying to Chiang Mai from Singapore, daily direct flights are offered.

Located less than 10 minutes by taxi from the city center, Chiang Mai International Airport consists of domestic and international terminals in a single building. There are travel agent offices at the airport and customer service desks for:
and a number of other airlines.

Registration form (PDF) Back to top
What are the dates and location of Spa Industry Seminar 2009?

Spa Industry Seminar 2009 is being held from 3-5 April (Friday-Sunday), in Bali, Indonesia at the luxurious 5-star Conrad Bali Resort & Spa.

Conrad Bali Resort & Spa
Jl Pratama Raya 168
Tanjung Benoa, Bali 80363
Indonesia
Tel: +62 361 778788
Fax: +62 361 773888
E-mail: baliinfo@conradhotels.com

http://bali.conradmeetings.com

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How can I make reservations at the Conrad Bali Resort & Spa?

Delegates are responsible for arranging their own hotel accommodation.
Reservations can be made by contacting the hotel at:

Tel: +62 361 778788
Fax: +62 361 773888
E-mail: baliinfo@conradhotels.com

Special hotel room rates are being offered to guests attending Spa Industry Seminar 2009:

US$195 nett for a Deluxe Garden room
US$224 nett for a Deluxe Resort room

A daily international buffet breakfast is included.

Should you wish to stay at the Conrad Bali Resort & Spa, please visit the hotel website to book online:

bali.conradmeetings.com

Click on "Room Only Reservations" link and enter Group/Convention Code : ???


IMPORTANT: Please mention that you will be attending Spa Industry Seminar 2009 in order to benefit from the special discounted room rates.

Delegate rooms for The Turning Point seminar will be blocked and secured by Conrad Bali until March 1st, 2009, after which time they will be subject to availability.

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Is there alternative accommodation close to Conrad Bali Resort & Spa?

Special arrangements have been made for delegates who might not wish to stay at the seminar venue. The following resorts are approximately a 10 minute drive from the Conrad Bali:

Kind Villa Bintang Resort (4-star)

Ramada Resort Benoa (4-star)

Oasis Boutique Beach resort (3-star)

Reservations to stay at one of these resorts may be made by contacting Bali Discovery Tours:

https://www.balidiscovery.com/hotels_industry_seminar_2009.asp

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What are the registration fees?
Seminar registration (3-4 April)

Two sets of seminar registration fees are offered: one for individuals and the other for companies sending three or more persons.

Individual registration fees:
- Early-bird (before March 1st) - US$1,050 nett
- Regular (after March 1st) - US$1,300 nett

Corporate registration fees (minimum 3 persons):
- Early-Bird (before March 1st) - US$850 nett per person
- Regular (after March 1st) - US$1,100 nett per person

Please note: the above seminar registration fees do not include airfare, hotel accommodation or non event-related food and beverages.

Workshops & Interactive Focus Groups (5 April)

Sunday sessions are optional and are subject to the following attendance
fees:

- Workshops (3 hours each) - US$100 nett per session per person
- Interactive Focus Groups (1.5 hours each) - US$50 nett per session per person

Other optional activities (5 & 6 April)

Interesting spa industry related tours will be organized by The Turning Point for those who are interested. One tour will be offered on Sunday afternoon, and three tours will be offered on Monday. Click on the following link to access detailed information about these tours.

http://www.balidiscovery.com/tours_spa_industry_seminar_2009.asp

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How can I register for Spa Industry Seminar 2009?

Registration forms can be found on and downloaded from here.

Those individuals who have received the event promotion pamphlet through the mail will find registration forms attached.

Please complete the forms, including payment details, and fax to The Turning Point at: (65) 6836 3247.

Should you have any questions about the event itself or about the registration procedure, please contact The Turning Point at contact@turningpoint.com.sg

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When is the closing date for registration for Spa Industry Seminar 2009?

There is no definite closing date for registration. All seats are on a first-come first-served basis.

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What is the deadline for receiving the Early-bird registration discount?

The deadline for receiving the Early-bird discount is March 1st, 2009. Registrations received after this date will be subject to the Regular registration fee as indicated.

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Can I reserve a seat without making the payment first?

No. A seat at the event can only be confirmed upon receipt of payment.

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How do I pay the registration fees?

Payment by credit card (VISA or MasterCard only)
Credit card details must be filled in on the seminar registration form and then faxed (or mailed) to The Turning Point:

Fax Number: (65) 6836 3247

Mailing address:
The Turning Point
Tanglin Post Office
P.O. Box 8180
Singapore 912499


Payment by telegraphic transfer (TT):
Payment in US dollars can be made via telegraphic transfer and must include an added fee of US$20 for bank charges. Please use the following information to send a telegraphic transfer.

Bank: United Overseas Bank Ltd (UOB)
SWIFTCODE: UOVBSGSG
Account Name: Turning Point Concepts Pte Ltd
Account #: 357 900 257 1

Bank address:
19 Tanglin Road #01-19
Tanglin Shopping Centre
Singapore 247909
Tel: (65) 6737 3577

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What is included in the seminar package?

In addition to the seminar itself, the registration fee includes:
- Refreshments, lunch and snacks on Friday & Saturday (April 3 & 4)
- Cocktails & dinner, including entertainment, on Friday (April 3)
- Cocktail reception on Saturday (April 4)
- Light refreshments on Sunday (April 5)

Please note: the above seminar registration fees do not include airfare, hotel accommodation or non event-related food and beverages.

 

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Can I request a refund if I have to cancel my seminar registration?

No. There are no refunds for cancellations or no-shows; however, we will welcome a substitute delegate to take your place.

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Will I need a Visa to enter Bali?

(Information valid as of September 2008)

Visas are required for almost all visitors entering Bali.
Most countries require Visas and are eligible for "Visa-On-Arrival" (VOA)

Costs for VOA
-------------
US$10.00 / person for 3 days stay
US$25.00 / person  for 4 - 30 days
US$20.00 / day for Overstay


Countries that do not require a Visa:
Singapore, Malaysia, Brunei Darussalam, Philippines, Thailand, Vietnam, Hong Kong, Macao, Morocco, Chile, Peru.

Countries that require and are eligible for Visa-On-Arrival (VOA):
Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Cambodia, Canada, Cyprus, Denmark, Egypt, Estonia, Finland, France, Germany, Greece , Hungary, Iceland, India, Iran, Ireland, Italy, Japan, Kuwait, Laos, Liechtenstein, Luxembourg, Maldives, Malta, Mexico, Monaco, New Zealand, Norway, Oman, People's Republic of China, Poland, Portugal, Qatar, Russia, Saudi Arabia, South Africa, South Korea, Spain, Switzerland, Sweden, Suriname, Taiwan, The Netherlands, United Arab Emirates, United Kingdom, United States of America.

A VOA can also be applied for at the Indonesian Embassy in your home country if you want to avoid standing in an application queue on arrival. Your passport must be valid for at least 6 months from the date of entry into Indonesia, and you must have proof of onward passage (either a return or onward ticket). If you cannot fulfil both of these requirements, you may not be allowed to enter the country.

The following countries must apply for a Visa from the Immigration Head Office in
Jakarta:
Afghanistan, Albania, Angola, Bangladesh, Cuba, Ethiopia, Ghana, Israel, North Korea, Nigeria, Pakistan, Somalia, Sri Lanka, Tanzania, Tonga

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How do I get to Bali?

The international airport in Bali is Ngurah Rai in Denpasar, and as Bali is a popular destination, there are many fights arriving daily from major cities overseas. Airlines flying into Bali include:

Garuda Indonesia, Singapore Airlines, Qantas, Thai Airways, Cathay Pacific, Malaysian Airlines, China Airlines, EVA Air, KLM, Lufthansa, Japan Airlines, Qatar Airways

IMPORTANT - Spa Industry Seminar 2009 falls just before a national week-long holiday when many flights both in and out of Bali will be full, so we strongly recommend that you book your flights immediately to avoid any complications or delays in the future.

Airport departure tax: Rp.100,000 or approximately US$10 for international departures.

* A helpful site for booking flights is:  www.flights.com

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Miscellaneous notes on Bali:

Population
Bali is a hilly island populated now by about 2,900,000 people with an area of about 5,810sq. km.

Climate
The climate is tropical. Hot during the day with a high of 33°C and goes down at a night to 20°C. Humidity is about 85%. The rainy season is from October to March.

Money changers
Money changers offer better rates of exchange than banks. Exchange rates vary daily and you might wish to check with several money changers for the best rate. Always check the money changer's figures. The calculators of the less reputable are often 'erratic'.

For an online indication of exchange rates, refer to: http://www.bali-holiday-villas.com/xrates.html


Helpful telephone numbers
108 or 147 for information, 110 for police, 118 for ambulances, 48113 for fire brigades.

Currency
The Indonesian currency is the Rupiah. Banks and money changers accept most foreign currencies; rates are posted everyday on digital displays in the case of banks or on money changer display boards.

Medical Emergencies
International Medical Center - Ph. 761263.

Evacuations
International SOS, Jl. By Pass Ngurah Rai 24X, 24 hours emergency help - Ph. 755768. Bali;

Shopping
Normal operating hours: 09.00-21.00 hours.

Electricity
Electricity power through Bali is 220 volt, and 2-pin plugs are generally used. Adaptors can be widely purchased.

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Dos and Don'ts

General notes on what you should or should not do while in Bali...

Do ...

  • Change money at a reputable looking location; use your own (or the hotel's) calculator before changing!
  • Be careful with your belongings at all times. Crime is on the increase and can ruin your stay. Cases of handbag snatching have been reported, so leave important documents in your hotel safe and wear your bag across your shoulders!
  • Try not to step on offerings in the street (walk around them).
  • Respect the slow pace of processions when stuck behind one, i.e. don't honk!
  • Haggle when buying (except on price-tagged goods).
  • Buy 'Imodium' to relieve bouts of Bali belly.

Do not ...

  • Forget to take your passport (or a photocopy of your ID), with you at all times and a copy of Bali Plus!
  • Swim outside designated swimming areas on the beach, currents can be very strong. Swim between the red and yellow flags.
  • Do drugs! It can carry the death penalty, and there are enough foreigners residing in Bali courtesy of the Govt. prison service!
  • Touch people's heads - it is very offensive to Hindus.
  • Enter a temple during menstruation. Sorry Ladies!
  • Worry too much about the ice - it's government-quality controlled in established bars and restaurants.
  • Forget to look and listen while you cross the road. Cars may stop, motorbikes may not!
  • Forget to reconfirm your flight 72 hours prior to flying.
  • Forget to have enough local currency to pay Airport Departure Tax: International - Rp.100,000 or approximately US$10; Domestic - Rp.50,000

 

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